Water on the floor doesn't wait for a callback

When you miss a call, the homeowner gets a text from your company in under a minute. It finds out what's leaking, flags emergencies to you, and books the job before they call the next plumber.

How Missed Call Rescue works

  • A call goes unanswered. You're under a sink, in a crawlspace, or on another job.
  • A text goes out in under a minute, from your company name. It asks what's happening and whether water is actively leaking.
  • The job gets booked or escalated. Emergencies get flagged to you right away. Everything else is booked on your calendar and you get a notification.

The five revenue plays

  1. Missed Call Rescue: Every missed call gets a text back in under a minute, before the homeowner calls someone else.
  2. After-Hours Coverage: Burst pipes happen at midnight. The AI receptionist answers, finds out how bad it is, and flags emergencies or books the job.
  3. Big-Ticket Quote Follow-Through: Water heater, repipe and sewer line quotes get check-ins on day 1, 3, 7 and 14, and stop the moment the homeowner replies.
  4. Past Customer Reactivation: Water heater flush reminders, annual drain maintenance and seasonal check-ins go to people you've already worked for. The replies come straight to you.
  5. Review Engine: Every completed job gets a review request the same day.

Frequently asked questions

What is missed call text back for plumbers?

When a call goes to voicemail, the system texts the homeowner right away from your company, asks what's happening, and either flags it as an emergency or offers times to book. It keeps them from calling the next plumber.

How does it handle real emergencies?

It asks whether water is actively leaking. If it is, you get alerted immediately so you decide how to respond. Routine jobs get booked on your calendar.

Can it give homeowners advice like shutting off water?

It can send simple instructions you approve, like where to find the shutoff valve, while they wait for you. Anything beyond that goes to you.

Do I need to be good with technology?

No. We set everything up. If you can read a text and look at a calendar on your phone, you can run it.

Will the texts sound like a robot?

No. We write them to sound like your company, using your name and the way you talk to customers.

What if I already use a field service or CRM tool?

We can connect to it and push leads over, or replace it if you'd rather have everything in one place.

Is texting homeowners legal?

Yes, when it's done right. Business texting runs through registered sender programs, and every conversation includes an opt-out. That's built into the system.